Richard Roddy Waxhaw NC Death, Microsoft Senior Support Escalation Engineer

Richard Roddy Waxhaw NC Death, Microsoft Senior Support Escalation Engineer Has Sadly Passed Away

The community in Waxhaw, North Carolina is grieving deeply this week after the heartbreaking news that Richard Roddy, a respected Senior Support Escalation Engineer at Microsoft, has tragically passed away, leaving family, co-workers, and friends struggling to accept this painful loss. Many peoples online saying this feel unreal, like everyone just trying to wake up from a nightmare, because Richard’s presence was so steady, inspiring, and always supportive toward those around him.

Richard built a impressive career through years of hard work in tech and troubleshooting complex systems that many couldnt even explain clearly. Before joining Microsoft, he earned his Bachelor of Science degree from the NC State College of Engineering between 1986 and 1991. Friends from school remember him as quiet smart, always showing up early, grinding through labs, and helping classmates who fell behind. That passion translated into his professional journey, where he earned trust across teams and escalated support issues with calm leadership.

Colleagues from Microsoft expressed shock, saying Richard was the guy you call when everything breaks, and somehow he find a answer even when others panic. He understood complicated systems but he also understood people, always keeping a gentle tone that made stressful work days feel lighter. His passing leaves a large empty space inside a industry that depend on reliability, dedication, and mentorship.

Family members released a painful statement saying they haven’t even been able to post much online because the grief is too fresh and too heavy. They are asking for prayers of healing, peace, and strength because losing someone like Richard isn’t just emotional, it changes daily life rhythms, conversations, meals, and the small routines that families hold dear. His impact in the house was just as big as his impact in the workplace.

A service for Richard will be held Tuesday, November 11, at Carmel Baptist Church in Matthews starting at 4:00 PM, with visitation to follow right after. Family and close friends are encouraging everyone attending to wear red, honoring his love and loyal passion for the NC State Wolfpack, a team he cheered with loud joy, especially during intense seasons. People who knew him understands this color isn’t just fashion—its memory, pride, tradition, and identity.

Neighbors in Waxhaw described him as a humble gentleman, always waving at the mailbox, offering help when someone struggled with broken yard tools or computer problems. Online tributes talk about his kindness, his steady smile, and his ability to listen without judging. Even in small conversations, he made you feel valued, and those qualities are rare.

The community now struggles with grief while trying to celebrate his legacy, remembering laughter, teamwork, and quiet wisdom. Microsoft teammates are planning internal messages and possibly a memorial page to collect stories from engineers worldwide, because Richard’s influence reached way farther than North Carolina.

As days pass, family members hope prayers continue, especially through nights when silence feel louder than anything. Friends say they will wear red proudly, share stories, and carry on some of his humor, because they know that’s what Richard would want—people smiling, not just hurting.

Rest in peace, Richard Roddy. Your legacy in Waxhaw, NC State engineering, and Microsoft teams will remain forever missed and forever honored.